Terms & Conditions

Last updated: June 2026

Definitions

"Platform" means the QualifyLet web application. "Subscriber" means the agency or landlord account holder. "Applicant" means a person submitting an enquiry through the Platform.

User Accounts

You must provide accurate information when registering and keep your credentials confidential. You are responsible for activity under your account.

Subscription Services

Subscriptions renew monthly unless cancelled. Fees are payable in advance and are non-refundable except where required by law.

Acceptable Use

You agree not to misuse the Platform, attempt to access data you are not authorised to view, or use the Platform to discriminate unlawfully against applicants.

User Responsibilities

Subscribers are responsible for the lawful processing of applicant data they collect and for compliance with UK lettings legislation.

Data Accuracy

Information shown on the Platform is provided as-is. Subscribers should verify applicant details before entering into a tenancy agreement.

Service Availability

We aim for high availability but do not guarantee uninterrupted access. Scheduled maintenance will be communicated where practical.

Intellectual Property

All Platform software, branding and content is owned by QualifyLet. Subscribers receive a non-exclusive, non-transferable licence to use the Platform during the subscription term.

Limitation of Liability

To the maximum extent permitted by law, our liability is limited to fees paid in the preceding twelve months. We exclude liability for indirect, consequential or loss-of-profit damages.

Cancellation Policy

You may cancel at any time from the Subscription settings. Cancellation takes effect at the end of the current billing period.

Changes to Terms

We may update these terms from time to time. Material changes will be notified by email or in-app notice.

Governing Law

These terms are governed by the laws of England and Wales and subject to the exclusive jurisdiction of its courts.

Contact Information

Questions? Email support@qualifylet.com.